AI store FAQ

It reads your photos, messages and voice notes and writes the product name, description, category and link. It understands messages like "price 70" or "3 left", and asks when something is missing.

Only from the photos you send and what you type or say. It never guesses brand, size, material or authenticity unless it is visible or you said it.

Yes, just as a person can. That is why you always see a preview first, can fix it with one message, and can tap Undo after publishing.

No. Type or speak Thai, English or a mix. AI always writes listings in your shop's main language.

Yes, up to 2 minutes each. Tellsell shows what it heard before writing the listing.

Up to 10, each up to 20 MB. Send several at once and Tellsell makes them one product.

AI is included in every plan, with no per-message charges. AI processes a day: Free 10, Starter 50, Business 150, Pro 300, well above normal use.

No. Tapping menu or preview buttons such as Publish, Edit, Orders or Undo never counts as an AI process.

No. Tellsell helps you run the shop in your own chat. Buyers order on your shop's web page and reach you through your shop's LINE button, email or phone.

If a price is far from the rest of your shop, for example 3200 instead of 320, Tellsell asks first, with buttons to choose.

Items that may not be sold online in Thailand or look counterfeit do not go live straight away; our team checks them first.

Writing listings uses only your messages, photos and your shop's product list. Buyer details are visible only to your shop and handled under PDPA.

Yes. Business includes 3 LINE users and Pro 10, and each person uses their own LINE.

Yes, on Business and Pro. AI writes Thai and English in the same step, and the second language never counts as an update.