Alerts

Instant LINE order notifications, email for every order

Every order and every slip goes to your shop's email on every plan. Paid plans add instant LINE order notifications up to a monthly allowance, and when it runs out, every order still arrives by email and under Orders.

Baan Bean Café · New order #1042 · ฿450Iced latte × 2, Medium roast 250 g × 1 Nid · Pickup
Several channels

Every order always reaches you

Instant LINE alerts

Every new order and every slip pops up in the owner's LINE, with an Orders button, within your plan's allowance.

Email for every order

On every plan, Free included, each new order and slip goes to your shop's email with the items, total and buyer details.

The Orders button

Open it any time on any plan. It never uses an alert and always puts the most urgent orders first.

Reminders for waiting slips

A slip waiting more than a day gets a reminder email each day until you tap Paid or Cancel.

By plan

How many LINE order notifications a month

One new order and one slip each use one alert. The count starts again every month on your shop's billing day.

  • Free: no LINE alerts; email and the Orders button
  • Starter: 50 a month
  • Business: 300 a month
  • Pro: 1,500 a month
Baan Bean Café · New slip for order #1042 · ฿450Check your banking app, then tap "Paid".
Running low

We tell you before they run out

When this month's alerts are nearly used up, each alert says how many are left. The last one says plainly where your orders will come from next.

TellsellLINE
Baan Bean Café · New order #1088 · ฿130 3 of 50 instant LINE alerts left this month. After that, alerts come by email.
Orders
Baan Bean Café · New order #1091 · ฿65 This is your last instant LINE alert this month (your plan includes 50). You'll still get every order by email, and you can see them under "Orders".

Out of alerts, never out of orders

When your LINE alerts are used up, your shop keeps taking orders as normal. Every order and slip still goes to your email and shows under Orders. For more alerts, upgrade your plan at app.tellsell.app.

Questions

Why are LINE alerts limited?

An instant alert is a message Tellsell sends to you first, and LINE charges for each of those. Replies to your taps and messages cost nothing, so the Orders button is unlimited on every plan.

Can I buy more alerts?

Not separately. For more, upgrade: Business includes 300 and Pro 1,500 a month.

Who gets the LINE alerts?

The shop owners linked in LINE. Staff see orders with the Orders button. Emails go to your shop's order email.

Do alerts count as updates?

No. Alerts and every order button never count as updates.

How does a Free shop get alerts?

By email for every order and slip, and through the Orders button in LINE at any time.

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