Paid, Shipped, Cancel
Every button changes the order at once. Tellsell confirms, for example ✓ Order #24: Paid, and adds The buyer gets an email. when the buyer gave an email address.
The buttons
Section titled “The buttons”| Button | When | What happens |
|---|---|---|
| View slip | The buyer attached a slip | Opens the slip (the link works for 15 minutes) |
| Paid | You checked the money really arrived | Status “Paid, to send”; the buyer gets a confirmation email |
| Shipped | A delivery order is on its way | Asks for a tracking number, then closes the order |
| Picked up | A pickup order was collected | Closes the order |
| Cancel | You won’t sell this order | Asks first; the stock goes back |
| Refunded | You refunded the buyer | Status “Refunded” |
Shipped and tracking numbers
Section titled “Shipped and tracking numbers”After Shipped, Tellsell asks Type the tracking number for order #…, or tap “No tracking”. Type the number as your next message and Tellsell adds it to the buyer’s email.
Shipped #23
Type the tracking number for order #23, or tap "No tracking".
No tracking
TH01234567890
✓ Order #23: Shipped (tracking TH01234567890)
The buyer gets an email.
Cancel and Refund due
Section titled “Cancel and Refund due”Cancel always asks first:
- An unpaid order: Cancel order #…? The stock goes back. Tap Yes, cancel or No.
- A paid order becomes Refund due and the stock goes back. Refund the buyer yourself, then tap Refunded.