Options and sizes

When a product comes in several versions at the same price, such as a T-shirt in S / M / L or a mug in several colours, add them as options instead of creating several products. Buyers pick one option before adding to cart.

How options work

• A product has one option group, such as size, colour, scent or flavour.
• Every option has the same price: the product’s price.
• Buyers must choose one option before adding to cart.
• A sold-out option can’t be chosen on the product page; the other options keep selling.
• If you don’t name the group, the shop calls it “ตัวเลือก” (Option).

Add a product with options

List all options in the same message as the name and price. The preview shows a line with the group name and every option, such as Colour: Blue, Pink, Green, Orange, Purple.

Tellsell LINE

Gradient glaze mug 450 baht, in blue, pink, green, orange and purple

Gradient glaze mug฿450Colour: Blue, Pink, Green, Orange, Purple Category: Cups and mugs A ceramic mug with a gradient glaze, in five colours.PublishEdit

Five colours, one price

More examples:

You type	Options you get
cat t-shirt 290 sizes S M L XL	Size: S, M, L, XL
scented candle 250 lavender, jasmine, lemongrass	Scent: Lavender, Jasmine, Lemongrass
nail polish 120 red, pink, nude	Colour: Red, Pink, Nude

Stock per option

When a product has options, stock is counted per option. You can give it when you add the product.

Tellsell LINE

cat t-shirt 290 sizes S M L, M has 3 left

Cat T-shirt฿290Size: S, M, L Category: Clothing A T-shirt with a cat print, in sizes S, M and L.PublishEdit

Size M has a count of 3; the other sizes sell without a limit until you say they are sold out

Options without a count sell without a limit until you mark them sold out. See Stock and sold out.

Change options later

1. Tap Edit product in the menu and pick the product (or just type it, such as “cat t-shirt, add size XL”).

2. Type the change, such as add size XL or remove purple.

3. Check the options line in the preview lists every option you want, then tap Publish.

• An option that keeps its name keeps its stock count, and buyers’ carts that already hold it keep working.
• Options missing from the new list are removed.
• Changing options counts as editing the product: one update when you publish.

Check the full list of options

When you change options, the preview shows the complete new list. If an option is missing from that line, it is removed when you publish. Type a fix before publishing, such as “size S is still available”.

An option sold out, or back

Name the product and the option, such as cat t-shirt XL sold out or blue mug back in stock. The other options keep selling. Sold out and back in stock never count as updates.

If you name an option the product doesn’t have, the bot asks back, for example This product has no “XL” option (it has S, M, L).

What options can’t do yet

You want	Do this instead
A different price per option, such as a larger size costing more	Separate products, such as “Iced latte, small” and “Iced latte, large”
Two option groups, such as size × colour	A product per colour, with sizes as its options
A photo for each option	Put all photos on the one product (up to 10), or make separate products

Next: Stock and sold outSet a stock count, sold out, back in stock, and stock taken at checkout.